Rug Care and Maintenance - For something so luxurious, rugs do not require much care.
Wool a fiber used in making majority of rugs is a magical fiber. It is the natural source for Lanolin which acts as repellent to prevent rugs from being easily soiled.  The hand-knotted construction, each knot being tied by hand one at time, allows for damaged areas to be reconstructed and refurbished by our skilled rug artisans.

Please follow the care & cleaning instructions noted below to help preserve the beauty of your rug. If you have any questions regarding these instructions, please feel free to contact us.

  • Don’t over vacuum. Use the air suction attachment, or the higher level of the rotary brush of your vacuum cleaner. One of the best ways is to sweep a rug by using a broom.

  • Turn your rug over once a year and vacuum the backside.

  • If needed, after 3 to 5 years, have your rugs washed by a professional. Every 7 to 10 years is the average cleaning cycle for most of our customers. We offer professional washing/cleaning service.

  • Be sure to clean any spilled liquid immediately. Use an absorbent white towel to blot the spilled area. DO NOT RUB. Rinse the spilled area with cold water or club soda, and blot again. Dry the area by placing an empty bowl under the spill area and let it air dry.

  • Rotate your rug twice a year for even wear. Wear pattern is one of the most common deteriorations in rugs. If you are using a pad under your rug, the pad should be rotated as you rotate your rug. Flat-weave rugs should be flipped and used on both sides.

  • If your rug is stored, have it moth-proofed warp by a professional. It is best for rugs to be stored in climate controlled environment.

  • If you have any questions, please contact us, or contact our representative store in your community.

2019 Highway 70 SE Hickory, NC 28602 828-327-7847, 828-327-6729 fax